Premium
Pricing Strategy
Pricing is
a major element of marketing any product, and it is vitally important to set
the right price. A price that is too high or too low for the target market can
seriously affect sales. Premium pricing can use for several purposes. A premium
pricing strategy involves setting the price of a product higher than similar
products. This strategy is sometimes also called skim pricing because it is an
attempt to “skim the cream” off the top of the market. It is used to maximize profit
in areas where customers are happy to pay more, where there are no substitutes
for the product, where there are barriers to entering the market or when the
seller cannot save on costs by producing at a high volume. Premium pricing can
also be used to improve brand identity in a particular market. This is called
price-quality signaling, because the high price signals to consumers that the
product is high in quality. Competition
BRAND
AWARENESS
Some brands
can continue to charge a premium price because their entire brand image is
based around premium. Unique products usually have the best chance of
commanding premium prices.
The first
step is to understand that in the so-called luxury market, there are three
possible strategies, which I named in my book as luxury, fashion and premium.
The difference between these three strategies is huge. It does not change much
in the eyes of most basic consumers, at least in the short-term. But when one
has to manage a brand, the difference is pivotal. In fact, if you decide to
implement a fashion or a premium strategy, the classical marketing styles works
pretty well. But if you decide to implement a luxury strategy, you need to
reconsider all the aspects of your marketing management.
The luxury
strategy aims at creating the highest brand value and pricing power by
leveraging all intangible elements of singularity- i.e. time, heritage, country
of origin, craftsmanship, manmade, small series, prestigious clients, etc. The
premium strategy can be summarized as “pay more, get more.” Here the goal is to
prove -through comparisons and benchmarking- that this is the best value within
its category. Quality/price ratio is the motto. This strategy is, by essence,
comparative.
Here are
six factors that will influence your ability to establish and maintain premium
price position and reap the rewards:
Become a
Premium Provider. Identify the features that would be considered high-end on
the value scale, and then highlight those crucial elements in your marketing.
Resist the urge to offer a basic service level or baseline product. Stick with
the premium level of service if you plan to maintain your premium pricing
strategy.
Define Your
Value. Help your customers understand why your prices are higher. If you know
how competitors are undercutting your prices, and you feel the competitors'
lower cost equates to poorer quality or service, explain this difference. In
other words, don't hide your price; instead, explain your value to the
customer, and be prepared to demonstrate the ROI associated with your service
or product.
Go the
Extra Mile. You'd be surprised how many business owners declare they offer
superior service simply because their people are friendly. Successful companies
have more than friendly employees.
Don't
Sacrifice Price, Even When Times are Tough. Just explain why your product or
service is worth the investment, but be a little flexible for long-time
customers.
Don't Play
the Lowest Price Game. Weaker competitors are quick to cut prices to earn
business. Don't play their game.
Project Financial Stability. A colleague told me about his expensive dilemma. He needed to replace his entire home air conditioning system. He asked two local companies for estimates.
Challenging
a Timeless Tradition
Ending
prices with the number nine is one of the oldest methods in the book, but does
it actually work? The answer is a resounding yes, according to research from
the journal Quantitative Marketing and Economics. Prices ending in nine were
able to outsell even lower prices for the same product.
Time Spent
vs. Money Saved
Stanford
University’s Jennifer Aaker argues that in many product categories, customers
recall more positive memories when asked to remember time spent with the
product over the money
saved.
Different
Levels of Pricing
Test #1
Four out of
five people chose the more popular premium option.
Test #2
The cheap option was ignored and it upended the ratio of standard to
premium purchases.
These
examples show just how important it is to test out different pricing brackets,
especially if you believe you may be undercharging. Some customers are always
going to want the most
expensive
option. Get smart with your pricing strategy. Great products and services are
priced on purpose. They have prices that develop over time and are guided by debate,
scrutiny, and, most importantly, feedback from paying customers.
Strategies
that help grow premium perceptions
Commenting
on a recent survey that found 88 percent of U.S. consumers love store brands,
Pat Conroy, vice chairman at Deloitte LLP and U.S. Consumer Products leader,
stated that many name brands suffer "from a crisis of the similar,"
giving consumers no compelling reason to choose their product instead of a
store brand. He is right.
Build
perceptions of product superiority
Innovation,
the type that produces a step change in product performance, is still the most
effective way to build competitive advantage. Tide Pods and Singapore Airlines
are good examples of brands that have used product innovation to improve
premium perceptions and justify prices. P&G's commitment to innovation paid
off in the U.S. with the introduction of Tide Pods—a three-in-one liquid tablet
that allowed the new product to gain market share at a significant price
premium.
Build
perceptions of value
By framing
perceptions of value premium, brands can gain competitive advantage over
cheaper brands provided the claim is defensible and not undermined by consumer
experience.
Build
premium credibility
Irrespective
of how the redesign impacts flyers in-flight experience, Singapore Airlines
sends a clear signal that they perceive themselves as a luxury brand by teaming
up with BMW. In China, Häagen-Dazs presents a unique, indulgent, and adult ice
cream experience, primarily through its retail stores. It justifies a
significant price premium through locating those stores in upmarket areas,
offering unique desserts, and selling wedding cakes designed to appeal to
wealthy celebrities. For Johnnie Walker, special blends and gift packs offer
the chance to ask a higher price for their well-known brand. Mechanisms like
these are designed to build credibility around a brand's premium positioning,
making it easier for consumers to justify why they are paying a higher price
for the brand.
Advantages
of Premium Pricing
The following are advantages of using the premium pricing method:
Entry
barrier. If a company invests heavily in its premium brands, it can be
extremely difficult for a competitor to offer a competing product at the same
price point without also investing a large amount in marketing.
High profit
margin. There can be an unusually high gross margin associated with premium
pricing. However, a company engaging in this strategy must attain sufficient
volume to offset the hefty marketing costs associated with it.
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