Vodafone Business Solutions,
the enterprise arm of Vodafone Ghana, is bringing its services closer to its
SME customers within the Western and Central regions of the country between
July 7th to
15th.
The initiative is part of a
strategic commitment to identify and meet the bespoke needs of its SME
customers across the country.
In a competitive telecommunications landscape
such as Ghana’s, mobile telephony companies are devising effective and
well-tested mechanisms to stay ahead and win the positioning battle. Vodafone
Ghana appears to have taken a step ahead in this regard.
Beginning this Tuesday in Takoradi, staff of the unit will set
up interactive and service desks in the Takoradi vicinity to interact and
provide assistance to SME customers on all their challenging issues.
The team will also
re-introduce their flagship ‘RED BUSINESS’ product to customers in an effort to
entrench their position as the Best in ‘Telecoms Business’ – a feat they
achieved at the recently held Ghana Telecom Awards. The interactive activity
will be replicated across other parts of the Western Region, particularly,
Tarkwa and then to Cape Coast in the Central Region.. Commenting on this,
Angela Mensah-Poku, Head of Vodafone Business Solutions said: “The customer is
at the heart of the business landscape in the present dispensation. The
service-dominant logic is what makes businesses successful and it is something
we have unflinching dedication for. Going forward, we want our customers to
rest assured that all their concerns will be effectively addressed by us. We
want them to know that without them we have no business”
Citation from Citifmonline : http://goo.gl/KylP9Z
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